Deodorizing composting machine project situation​

A large-scale fattening pig farm in the Philippines purchased 2 sets of Bolong 11FFG-102 deodorizing composting machine to process pig manure and make organic fertilizer. After the equipment was installed, the customer team was in urgent need of professional guidance to ensure the normal operation of the equipment and the production of high-quality organic fertilizer because it was the first time to contact the deodorizing composting machine equipment and fermentation technology. ​

After-sales problems of deodorizing composting machine​

• Unfamiliar operation: The customer team has never operated this type of deodorizing composting machine, and has no experience in adjusting the operating parameters such as start, stop, stirring speed, ventilation volume, etc., which is difficult to control. ​

• Unfamiliar process: For the fattening pig manure fermentation process, such as temperature, humidity control and material ratio at different stages, the customer lacks understanding and cannot accurately control, which affects the fermentation effect. ​

• High efficiency expectations: The farm wants to master the technology as soon as possible, improve the efficiency of pig manure treatment, shorten the fermentation cycle, meet the demand for organic fertilizer by itself and the surrounding market, and avoid delays in production due to unskilled technology.​

After-sales treatment of deodorizing composting machines​

• On-site training: After the equipment is delivered, Bolong after-sales engineers will immediately develop a training plan. Through theoretical explanations, operators will understand the principles, component functions and operation procedures of the composting machine, and demonstrate the steps of equipment startup, parameter adjustment to stop, and answer questions to help operators master the key points of operation. ​

• Regular return visits: The after-sales team develops an online return visit plan to check key components such as stirring, ventilation, and temperature control. According to the inspection results, it is recommended to replace vulnerable seals in advance during hot and humid seasons, and guide regular cleaning of ventilation ducts to extend the life of deodorizing composting machine equipment. ​

• Remote support: After-sales builds an online communication platform to provide 7×24 hours of remote technical support.​

Deodorizing composting machines customer feedback​

The customer in charge of the farm said: “At first, I was very worried about the new equipment and technology. After the arrival of the Bolong after-sales team, the engineers provided detailed training from theory to practice, allowing the operators to quickly get started. Regular return visits and remote support solved the problems in production. Now the deodorizing composting machine is running stably, the pig manure treatment efficiency is improved, and the quality of organic fertilizer is good. We are very satisfied with the after-sales service and will continue to cooperate in the future!”​